Dealing with Client Enquiries - Part One

There are a number of ways clients can contact us. In this, and the next issue, I intend to concentrate on the main two - phone & email. I've tried to cover all aspects here and if I'm teaching your Granny to suck eggs I apologise in advance!

Let's start with the phone:

Many potential clients will ask "How much do you charge?" as their opening line. This may well be because they don't know what else to ask, rather than price being their only consideration.

This full article, along with many others, is now available in paperback for £11.99 +P&P from the AMPdj Goodie Store and in eBook format from Amazon for just £5.97

A free preview of the book is also available on-line here.

All profits from the sale of the book will be divided between four charities:

Guide Dogs, MS Society, Diabetes UK and Action on Hearing Loss